by Barrie Davenport
Several years ago, I was sitting in on a management meeting for one of my public relations clients. The executive director of the organization asked the marketing director a question, to which she made a reply he apparently didn’t like.
In front of the entire management team, as well as me (a part-time consultant), he ripped her a new one. He didn’t just speak sternly to her. He yelled, cursed, and reduced the woman to tears. His angry reaction was so wildly out-of-proportion to the situation that I was stunned and appalled. But what was even more stunning was the reaction of everyone around the table.