By Alissa Finerman
How many times have you had an interaction with someone who is really smart (in terms of IQ) but has no clue as to how you are feeling, what you are thinking or how to handle a challenging situation? The person may have gone to all the best schools and even have a fancy degree and title, but they lack emotional intelligence (EQ). When this happens at home relationships become strained and can fall apart. When it happens in the workplace it’s really frustrating and causes many people to want to quit their jobs.
Dan Goleman brought the concept of EQ to the main stage with his book, Emotional Intelligence, which changed the way we think about what makes people and leaders successful. Having talent, skills and knowledge is a good start but not enough — you need to be able to effectively deal with all types of people. Building your EQ is available to all of us regardless of your age, education, financial status or background, but only some of us invest the time and energy to leverage this essential component.
IQ and EQ are very different. Many people may have a high IQ with impressive analytical and technical skills. The question we now need to ask is what’s our EQ and how am I showing up as a leader at home and work? Specifically, employers are now focusing on EQ rather than just IQ. They would prefer to have someone with a good attitude and teach him additional skills.